Imbuing

new efficiencies
for greater resilience

Lotus begins its journey from seeds rooted in mud, through which it patiently makes its way to the top and blossoms as a beautiful flower. It is symbolic of life's urge to overcome difficulties and challenges, and grow consistently to stand tall against the wind. Enterprises must transform intrinsically to weather strong and unpredictable business cycles with confidence and agility.

Resilience is ingrained in our culture. While the external world remained challenging, we worked relentlessly to build a resilient business model that can effectively withstand external upheavals. We relooked at our business model to identify and address gaps, and focused on realigning our customer mix while prioritising the retail lending segment with increased emphasis on the affordable housing segment (through the dedicated product segment called Unnati).

We have stepped up our digitalisation efforts and are using various tools to augment our offerings, control risks, increase efficiency and service our customers better.

Imbuing

new efficiencies for greater resilience

Lotus begins its journey from seeds rooted in mud, through which it patiently makes its way to the top and blossoms as a beautiful flower. It is symbolic of life's urge to overcome difficulties and challenges, and grow consistently to stand tall against the wind. Enterprises must transform intrinsically to weather strong and unpredictable business cycles with confidence and agility.

Resilience is ingrained in our culture. While the external world remained challenging, we worked relentlessly to build a resilient business model that can effectively withstand external upheavals. We relooked at our business model to identify and address gaps, and focused on realigning our customer mix while prioritising the retail lending segment with increased emphasis on the affordable housing segment (through the dedicated product segment called Unnati).

We have stepped up our digitalisation efforts and are using various tools to augment our offerings, control risks, increase efficiency and service our customers better.