STRATEGIC PRIORITIES

Building a strong
foundation of growth

As we chart our path for growth, we are keenly attuned to market trends and strategically planning our approach for FY24. Our focus lies in the retail segment, where we anticipate maximum room for expansion, while potentially reducing our exposure in the corporate books. By aligning our strategic pillars, we are poised to capitalise on opportunities, optimise our resources, and drive sustainable growth.

Strategic pillar 1

ACCELERATE GROWTH BY FOCUSSING ON RETAIL LENDING AND LEVERAGING OUR EXPERTISE IN THE RETAIL LOAN SEGMENT

Key Performance Indicators

9.8%

YoY growth in retail segment


93.6%

Of Loan Book is retail

Strategic pillar 2

EXPAND AFFORDABLE HOUSING LOAN OFFERING

Key Performance Indicators

82

Roshni-specific branches


`137crore

Disbursement under Roshni

Strategic pillar 3

ENHANCE UNDERWRITING AND COLLECTION FRAMEWORK TO STRENGTHEN THE CREDIT QUALITY

Key Performance Indicators

98.6%

Retail collection efficiency


3.83%

GNPA as on 31st March 2023, reduced by 430 bps YoY

Strategic pillar 4

ACCESS TO DIVERSIFIED FUNDING SOURCE

Key Performance Indicators

4.87X

Gearing as on 31st March 2023


24.43%

Capital to Risk Asset Ratio

Strategic pillar 5

DRIVE GROWTH THROUGH DIGITALISATION FOR BETTER CUSTOMER ENGAGEMENT

Key Performance Indicators

33%

Improvement in customers accessing customer portal and mobile app for self service