Embracing a culture for the future
As an advanced and developed housing finance company, we recognise the crucial role our people play in delivering exceptional cross-disciplinary service to our customers.
Key highlights
About PNB Housing Finance
PNB Housing Finance Limited is among the leading housing finance companies in India. The Company is operating in the Indian housing finance industry for over three and half decades through a pan-India network. Our product portfolio consists of retail loans, which include individual housing loans, loans against property, non-residential premises loans, and corporate loans.
0 Branches & outreaches
` 0 crore Loan assets
0 Active loan customer base
0 Employees
Over time, housing finance companies have had to adapt to the changing trends across economies. At PNB Housing Finance, we recognise the importance of adapting to these changing dynamics and offering innovative solutions that meet the evolving needs of our customers.
Performance Metrics
Redefining success
While the past few years have been challenging, we have demonstrated remarkable resilience by swiftly adapting to the new normal and continuing business operations seamlessly throughout the year.
+Principal outstanding including principal overdue
^Indicates dates as on 31st March
Managing Director’s Message
Addressing the
Addressing the
growing needs
of India
I am deeply passionate about empowering individuals and turning their dreams of home ownership into a reality. It is my firm belief that owning a home is not just a financial milestone but a transformative experience that brings stability, security, and a sense of pride to individuals and their families.
- Girish Kousgi
Managing Director and CEO
OPERATING ENVIRONMENT
Promising market
Promising market
opportunities
During the times of the COVID-19 pandemic, the financial sector encountered difficulties such as limitations on travel and the collection of funds from centralised markets. However, by successfully recognising emerging market opportunities and capitalising on them, we were able to drive a robust financial performance for our Company.
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OUR RESPONSE
Drawing from our deep understanding of the external environment, we have taken decisive measures to capitalise on the opportunities available in the market.
Strategic Priorities
Building a strong
Building a strong
foundation of growth
As we chart our path for growth, we are keenly attuned to market trends and strategically planning our approach for FY24. Our focus lies in the retail segment, where we anticipate maximum room for expansion, while potentially reducing our exposure in the corporate books.
Read MoreStrategic pillar 1
ACCELERATE GROWTH BY FOCUSSING ON RETAIL LENDING AND LEVERAGING OUR EXPERTISE IN THE RETAIL LOAN SEGMENT
Key Performance Indicators
9.8%
YoY growth in retail segment
93.6%
Of Loan Book is retail
Strategic pillar 2
EXPAND AFFORDABLE HOUSING LOAN OFFERING
Key Performance Indicators
82
Roshni-specific branches
`137crore
Disbursement under Roshni
Strategic pillar 3
ENHANCE UNDERWRITING AND COLLECTION FRAMEWORK TO STRENGTHEN THE CREDIT QUALITY
Key Performance Indicators
98.6%
Retail collection efficiency
3.83%
GNPA as on 31st March 2023, reduced by 430 bps YoY
Strategic pillar 4
ACCESS TO DIVERSIFIED FUNDING SOURCE
Key Performance Indicators
4.87X
Gearing as on 31st March 2023
24.43%
Capital to Risk Asset Ratio
Strategic pillar 5
DRIVE GROWTH THROUGH DIGITALISATION FOR BETTER CUSTOMER ENGAGEMENT
Key Performance Indicators
33%
Improvement in customers accessing customer portal and mobile app for self service
WIDE-RANGING EXISTENCE
Explore. Enhance. Expand
Our commitment to offering
comprehensive housing financial
solutions has resulted in a remarkable
expansion of our business presence
throughout the country.
By diligently exploring our target
markets and strategically seizing
upon promising opportunities, we
have successfully capitalised on
favourable circumstances to drive our
growth and success.
Zone-wise breakup
Geographical breakup (%)
HUMAN RESOURCE
CORPORATE SOCIAL RESPONSIBILITY
Making our society stronger together
Our goal is to help marginalised communities by delivering projects that provide solutions for their betterment and growth, making the maximum impact for beneficiaries.
OUR CSR STRATEGY
At our Company, we firmly believe that businesses should be oriented towards society. We see our stakeholders as more than just our customers and associates; they include the community that invests their social and manual resources.
` 11.39crore
CSR spend in FY23` 6.41crore
Planned and allocated for ongoing projects
GOVERNANCE
Leading with experience and expertise
As a prominent housing finance company in India, we recognise the importance of setting a positive example in the industry as a transparent and practical organisation. Our commitment to upholding global standards of ethics and integrity reflects our dedication to safeguarding stakeholder value over the long term.
59 years
Average age of Board members3 years
Average tenure of Board members30+ years
Average experience of Board members
RECOGNITIONS
Setting standards
Setting standards
through awards
Throughout our journey of growth and transformation, we have emerged as the preferred housing finance company for people across India. Our commitment to excellence in service and focus on customer centricity have earned us numerous prestigious awards. We take great pride in these honors, which inspire us to continue delivering exceptional experiences and setting new benchmarks in our industry.
Banking Frontiers DNA Awards 2022 – Best Fraud Control Initiative
Banking Frontiers DNA Awards 2022 – Best New Application Development Initiative
Banking Frontiers DNA Awards 2022 – Best CSR Initiative
Best Housing Finance Company of the year at 3rd Annual BFSI Technology Excellence Awards 2022 by Quantic Business Media Pvt. Ltd.
Platinum in LACP Vision Awards in the Diversified Financial Services for Best Annual Report (Global ranking of 28 across sectors and reports)
Marksmen Daily Business Icons of India 2023 2nd Edition – Mr. Girish Kousgi, MD and CEO
MINT | TechCircle Business Transformation Awards 2022 in the category - excellence in digital execution (Quality Transformation)
8th CSR Impact Award for Drinking Water Project at the India CSR Summit 2022
Global CSR Excellence & Leadership Award for Women Empowerment by World CSR Congress
CSO100 Recognition by CSO100 Events to Mr. Anubhav Rajput, CIO
Top 10 CPOs in 2022 by CEO Insights Magazine – Mr. Amit Singh, CPO
